Collections Analyst
Who We Are:
We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too!
The Opportunity:
eCapital is currently seeking a Collections Analyst to join our team in our Orillia Ontario office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner.
As a Collections Analyst, you will be responsible for collecting on outstanding funds from debtors. You will be accountable for developing positive rapport with clients and debtors by engaging in high levels of communication on a daily basis—all within a fast paced, goal-oriented department.
Responsibilities:
- Ownership of assigned collection portfolio
- Building positive relationships with debtors to ensure prompt payment of receivables
- Resolving billing discrepancies & disputes
- Solving problems related to billing & payments, legal claims, or paperwork issues
- Evaluating/mitigating financial exposures or risk
- Working closely with internal colleagues to provide exceptional customer service to our clients
- Attention to detail
- Excellent communication skills
- Math and basic accounting skills
- Ability to identify and solve problems
- Accurate, accountable, and goal oriented
- Post-Secondary education in Business or another related field is preferred
- Salary: $18.50/hour
- Annual Bonus Incentives
- Vacation & Sick Time
- Health, Dental, and Life Benefits
- RRSP Matching
- Abundant professional development opportunities at a growing and thriving Fintech company!
At eCapital, we're not just a funding provider—we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:
- Agility: We adapt quickly to changing market conditions and customer needs.
- Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together.
- Accountability: We hold ourselves to the highest standards in all aspects of our work.
- Innovation: We constantly push boundaries to create better solutions for our clients.
We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age.
eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.