Cash Operations Associate

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About Us:
We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! 

The Opportunity:
We are seeking a Cash Operations Associate to join our Cash Posting Team in the Orlando office. In this role, you will play a key part in ensuring the security and profitability of eCapital by accurately processing invoices, credit memos, collections, and payments. You will also support important administrative tasks and contribute to maintaining the highest standards of customer service.

Responsibilities:

• Inputs and allocates collections, NSF checks, refunds and payments.
• Reviews invoices and backup paperwork for completeness and accuracy.
• Flags any checks received not payable to lender.
• Scans paperwork to network and assigns invoice and check images to lender operating system.
• Reconciles collections posted to bank statements.  Locates and rectifies any differences.
• Communicates with the Account Executives when necessary.  Sends daily collection & not payable to lender reports for their review after daily posting completed.
• Ensures that security is maintained within the systems and authorization levels.
• Performs general administrative tasks such as scanning, as required.
• Performs other related duties and tasks as necessary or as assigned.

Key Skills and Knowledge:

• Manages multiple priorities in an organized manner to meet set deadlines.  Reassesses if higher need arises.  Copes well with demands of the job and manages their time efficiently.
• Possesses excellent verbal and written communication skills.
• Demonstrates an ability to accurately work with numbers.
• Exercises independent judgment and applies prudent risk mitigation principles. Understands how and when to elevate issues when required. 
• Provides a solution to any arising issues.  Takes accountability for decisions made.
• Maintains a high level of effectiveness during times of change by adapting behaviour and approaches to changing circumstances.  Accepts additional and changing roles, responsibilities and tasks.
• Listens with acute attention to detail

Qualifications:

• High School diploma or general education degree (GED) 
• Ability to work as part of a team in an office environment and to act independently when required
• Computer literate with excellent keyboarding skills and competency with Microsoft Office
• Ability to learn new systems quickly
• Excellent verbal and written communication skills
• Strong customer service